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1.8 Based on 205 reviews
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  • Customers like
    • Car before all recalls 4
    • Earlier reliable jeep 3
    • I liked the cars and service until now 2
  • Customers don't like
    • Corporate customer service 12
    • Customer service 10
    • Warranty 9
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On Thursday my daughter and fiancé went into the Chrysler dealership in Galena,IL and picked out a 2007 Jeep Patriot The loan was preapproved through my daughters bank all the paperwork was completed. However she still needed to get insurance. Steve the salesman told her to comeback and sign when she got the insurance. My insurance carrier is 45 minutes away from galena so I Called and talked to the a woman that I would have my daughter come... Read more

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Bought my avenger in July 2012 paid roughly 20000 for it needed a reliable car to get to my 2 jobs and with a limited budget thought I was getting a decent vehicle boy was I wrong . I have replaced brake pads 3 times, was at dealership 2 times for Windows, put 5 sets of ties at 800 dollars a pop, knob setting is broke for one setting, now check engine light randomly comes on and when it does car runs bad gets to 3rpms then quickly drops to 2... Read more

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I needed a nyc inspection sticker for my 2010 Chrysler T & C, expired 7/31/2016. Upon my visit 8/1/16, I was greeted on the street near the driveway entrance by a pleasant young lady. I informed her of my need of an inspection sticker, and that I was also there to inquire about the FOB key recall related to my vehicle, as per the notice I had received in the mail. She asked me to step out of the vehicle and she plugged a reading device into the... Read more

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2010 town and country after 30 min or so driving front end will start to shudder, even without the brakes being applied, more so when they are , have changed pads and rotors, pads on passrnger side seem to be sticking , can smell burning brake pad, im assuming its only slightly sticking, as the car drives normal for @ 30 min, then i guess the rotor is heated up so much from the pad rubbing that it deforms somewhat and starts the shuddering, i... Read more

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My 2014 jeep Cherokee has a major transmission problem. It just stops, 3 times, last time was on the freeway in Wilsonville Or. Took to Findlay And they said they had to reset the computer and replace wiring? They do not care it just stops on the freeway . Do not buy jeep. All ii asked was to replace transmission or put me in a like vehicle. They do not care about my families safety. I have a case number with no feedback from them. When it... Read more

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This vehicle here is an extraordinary vehicles I know it will be just as hot as a Chrysler 300 a Dodge Charger and Challenger this vehicle has similarities there are similar to the Rolls Royce if you build it I will buy one and I'm sure a whole lot of people across the country and around the world will purchase it as well my name is Earnest Mcintosh in the style interior suicide doors this is a true true money maker the level of luxury this car... Read more

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I have a 97 Jeep Cherokee Laredo almost wrecked the car the stalling I have read worth thousands and thousands of other jeep owners had the same problem harness is going to computer Computer problems this is going to get somebody killed going down interstate 70 miles an hour and then All of a sudden your jeep cuts this is in thousands of jeep owners you need to recall it fixed the hardest problem and your computer problems this is ridiculous for... Read more

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i am very unhappy with Larry H. Miller in Northglenn CO. I had my vehicle towed to them on 7/5/2016 late afternoon to have a key made and programed after calling in the AM on 7/5 to ensure that they would be able to accommodate making the key. They ended up taking 1.5 hours to program the key and charging me for a shop fee which didn't apply in my case. I have made 7 calls today to question the charge and haven't received a call back. I paid... Read more

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Chrysler states they provide themselves on customer satisfaction however, I have had the worst experience in my life with them. Unfortunately, on 06/01/2016 I was caught in a flash flood that ruined my vehicles engines. My insurance company (Progressive) came out and inspected my vehicle the next date 06/02/2016 and gave Chrysler authorization to order a brain new motor for my car. The motor made it to the shop in Lubbock Texas on 06/07/16. ... Read more

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I very rarely post comments, however in an effort to maybe help or prevent another consumer for having to endure nothing but frustration I felt I should pass this info on. One year ago I purchased a 2015 Jeep Cherokee, I actually liked the comfort of the vehicle, for a mid size SUV, however it's hard to be comfortable in a vehicle that doesn't operate correctly. I had nothing but problems with this vehicle, it was the transmission. Six times to... Read more

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