1.8
  • Poor quality2 votes
  • Service department2 votes
  • Lack of response2 votes
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  • Mar 17
  • Dealers
  • Edmonton, Alberta
  • Staff
  • 25
  • REVIEW RATING 4/5

Regency Chrysler Quesnel BC. I had the manager of the service dept shrug his hand in my face as if to tell me to go f---K myself with regards to questions about my extended warranty. This guy is a real goof and should be fired!!!! I have owned all kinds of new vehicles over the years and never have I been mislead, ignored and treated like that in my life. I think I might trade my dodge for a ford... Read more

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  • Mar 05
  • Auto
  • Brake System
  • 7
  • REVIEW RATING 3/5

About 1 year ago I purchased a Chrysler 200 convertible. I previously owned a 2011, prior to that I owned a 2009. I also purchased my wife a 2012 Jeep Wrangler. Everyone of those vehicles has a braking problem. Nothing serious, but very annoying. They SQUEAK !! My local dealership says they all squeak and there is nothing they can do, to which they have tried to on my previous vehicles. But I... Read more

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  • Feb 27
  • Auto
  • Abingdon, Maryland
  • Jeep Grand Cherokee
  • 11
  • REVIEW RATING 4/5

I was contacted in July 2014 about a recall concerning the ignition switch in my jeep grand cherokee. i was told that the part was not available to fix the problem and I would be notified when it would be available. In the meantime, not to drive with any keyrings and to leave clearance between my knee and the key. That was 8 months ago. I have contacted Chrysler several times asking when I could... Read more

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  • Feb 26
  • Service Centers and Customer Services
  • Bedminster Township, New Jersey
  • 2015 Ram Promaster Repair
  • 6
  • REVIEW RATING 4/5

Purchased a 2015 Ram Promaster brand new had it less then 24 hours and it back at the dealership getting repaired. They have it over a week and still cannot figure out the problem...Chrysler customer care stated they cannot help me...that I have to just wait until it gets fixed. no customer service, they will not admit they sold me a lemon. So here I sit for a week with a new car loan and no... Read more

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  • From mobile
  • Chrysler
  • Feb 24
  • by anonymous
  • #599883

After i bought a chrysler which turned into a lemon and a night mare I had many problems with the car and The deslership refused to fix it or give me another new car. I decided to boycott Chrysler products. Its been 16 years To this day and I have not or will not buy or rent any chrysler products due to there bad salesmenship or integrity, loyalty to its customers. Add comment

  • Feb 19
  • Service Centers and Customer Services
  • Detroit, Michigan
  • 2012 Dodge Grand Caravan
  • 1
  • 1
  • 20
  • REVIEW RATING 4/5

I have owned 4 Chrysler minivans over 25 years. My most recent, a 2012 Grand Caravan, has been plagued with problems from cylinder heads and stow and go seating both needing replacement and smaller problems. Now a fuel pump is broken and needs to be replaced to the tune of $1000. Chrysler appreciated my business for 25 years but customer loyalty is a one way street. Neither the dealership (Ray... Read more

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  • Feb 06
  • Dealers
  • Port Hardy, British Columbia
  • 2013 Dodge Journey
  • 26
  • REVIEW RATING 4/5

We bought a 2013 dodge journey in June of 2013 with 12 km on it. In the year and a half we have owned it, it has been in the shop 3 times to repair water leaking in due to poor workmanship on the sealant. We live 250km from the nearest dealership.... We have put on over 2000km and have spent over $1000 in traveling expenses fixing a problem that our car came out of the factory with. Finally after... Read more

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  • Feb 02
  • Dealers
  • Naples, Florida
  • 2011 Jeep Patriot
  • 11
  • REVIEW RATING 4/5

I have a 2011 Jeep Patriot have had nothing but problems with power windows. Have had fixed several times. Over $300 everytime I have had fixed and once again taking jeep back in 2/3/15 because wondows will not work. Just to have checked out is another $100. You cannot tell me Jeep does not know there is a problem with power windows. It would be nice if Chrysler/Jeep would admit to problem and do... Read more

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  • Jan 24
  • Service Centers and Customer Services
  • Mount Pleasant, Texas
  • Transmission
  • 18
  • REVIEW RATING 3/5

I have a 300m 2002 i learn this week that the tranmission is going out for the three time first I had a mother warranty on it. I have 107765 miles on the car I think chrysler should be respond by a stand by there car. I have brought about 7 cars in my life they have chrlyer. But unless something done I will be filling a law suit to get my money back on this car it no good please respond to... Read more

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  • Jan 05
  • Dealers
  • Calgary, Alberta
  • 2013 Dodge Dart
  • 39
  • REVIEW RATING 4/5

I'm a student and bought a brand new 2013 dodge dart. After about 40,000 km on it I noticed a strange noise so I took it in and turns out it needed a new transmission. The dealership had my car for 3 weeks and I only needed a rental for 12 days which 2 hen I talked to crysler the service agent said was fine and they would reimburse me. I sent the invoices in and only got a check for one so when... Read more

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