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  • Customers like
    • Tow truck driver1
  • Customers don't like
    • Cannot fix car4
    • Service department3
    • Poor quality2

  • Aug 27
  • Dealers
  • Jackson, Michigan
  • Chrysler 2015 Town & Country
  • 4
  • REVIEW RATING 3/5

What a shock to find out my 2015 T/C didn't have a spare!!! Would have been nice if the dealer had mentioned this up front and that it was offered as an option. I've never purchased a car in 50 some years that didn't include a spare tire as standard equipment therefore I didn't think I had to ask if a spare was included. It would be nice to know what management *** thought this was a good... Read more

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  • Aug 27
  • Dealers
  • Avocado Heights, California
  • 6
  • REVIEW RATING 4/5

Well here we go, first of all I would like to share the terrible experience that i went thru. I have a new Jeep Grand Cherokee with only 2900 miles on it and it just stopped running in a deserted area out of Indio Ca. On August 21st at 9:30 p.m. I contacted roadside assistance for help which date answered and told me that they would have a tow truck in approximately two hours which is... Read more

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  • Aug 25
  • Dealers
  • Gloucester Township, New Jersey
  • Chrysler 200
  • 1

So I bought a 200 3 years ago bran new. Had no issues with it over time until last week. The brakes were starting to vibrate. So after review all the brakes have to be replaced as well as the rotors. I only have 28K miles on the car and drive to work 3 days a week and not much else. I was told that the car was not made with great parts out of the factory and that my driving was the issue. I... Read more

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  • Aug 24
  • Auto
  • Florence, South Carolina
  • 2015 Chrysler 200
  • 8
  • REVIEW RATING 4/5

I bought my 2015 Chrysler 200 brand new about 6 months ago. Two days ago my car mysteriously wouldn't crank. The roadside service was extremely helpful and had my car picked up and towed to the closest dealership. Due to this occurring on a Saturday, the dealership was closed. Therefore I have been without means of transportation for two days. It is now noon of day three, and still without... Read more

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  • From mobile
  • Chrysler
  • Aug 09
  • by anonymous
  • #680019

3!hr wait. Rude and uncompassionate!!!! Add comment

  • Aug 06
  • Service Centers and Customer Services
  • Moncton, New Brunswick
  • Jeep Auto
  • 6
  • REVIEW RATING 4/5

Very disappointed in the customer service offered by this company!!! I have been waiting for a part for my vehicle since last Friday. I was told because of the holiday on Monday that my part would be in Wednesday, that was fine with me. I then found out on Tuesday that the part wouldn't be in until today ( Thursday ) and once again my part STILL ISNT IN!!! I am very upset with Chrysler and will... Read more

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  • Aug 05
  • Dealers
  • Jeep Liberty
  • 1
  • 1
  • 22
  • REVIEW RATING 4/5

One year ago I was driving my Jeep Liberty when the airbags deployed without reason . Knocking out my teeth , burning my face and arms and cutting my chin . I was completely freaked out . Called Chrysler canada and reported the incident as well as called ICBC. Chrysler made the arragment to have the vehicle towed to Chrysler on marine . At that point they said everything would be taken care of... Read more

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  • Aug 04
  • Auto
  • Mount Valley, Alberta
  • 2014 Dodge Journey
  • 4
  • REVIEW RATING 4/5

2014 Journey. Original complaint was sagging headliner. Headliner was replaces but installer used dirty gloves. As well to remove grab handles he used a pick to pop the caps and made a mess of the caps. Now the headliner is still greasy, handles still not replaced and now the front switch assembly at front of headliner with sunroof controls is half hanging off and again used a pick on it as... Read more

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  • Aug 04
  • Auto
  • Sterling Heights, Michigan
  • Chrysler Roadside Assistance
  • 10
  • REVIEW RATING 4/5

I was coming home from work in rush hour traffic when my 2010 Journey suddenly stopped running. I had to cost to the side of the road. I immediately called my husband and he was on his way. I then called the dealership I purchased the vehicle from and they gave me the number for Chrysler Roadside Assistance. I called the number they gave me and spend several minutes explaining where I was... Read more

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  • Jul 22
  • Auto
  • Kelowna, British Columbia
  • Chrysler Compliance Letter
  • 1
  • 1
  • 42
  • REVIEW RATING 5/5

After purchasing a new Jeep here in Canada, I requested a Letter of Compliance from Chrysler (US D.O.T safety) so as to register the car for personal use and not resale in the USA. Chrysler Canada shuffled me off to Chrysler USA who would not issue same stating that I had to own the car for 6 months before they would reeconsider my request. The car is now sitting in my garage in Canada and is not... Read more

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