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1.8 Based on 193 reviews
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  • Customers like
    • Car before all recalls 4
    • Earlier reliable jeep 3
    • I liked the cars and service until now 2
  • Customers don't like
    • Corporate customer service 12
    • Lack of responsiveness and lack of customer service 9
    • Warranty 9

MY NAME IS GERALD S. BODDIE, MY EXPERIENCE WITH GOSSET CHRYSLER IS WORST YHAN TODAYS SERVICE AT MC DONALDS! I STARTED WITH A 2013 2000 FROM GOSSET, DEALING WITH TEIR SERVICE DEPARTMENT NADE ME TRADE IT IN AND THINKING THAT A BRAND NEW CAR WOULD GET ME BRAND NEW SERVICE ((( N O T ))) THEY WERE BEHIND THEN AND THEY ARE FURTHER BEHIND NOW! MAYBE ITS THE CAR BUT WHATEVER THE CASE IS I WILL NOT BE PURCHASING ANOTHER PROBKEM!!! IM IN A POSITION OF... Read more

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We have a 2008 dodge ram 3500 with a six speed auto transmission that had to be replaced off warranty at 122,000 kms. This vehicle tows a trailer approximately 1000 kms a year. We were told the transmission failed because we were not towing in tow/haul mode or manual. This is a complete lie. always towed in tow/haul. We were handed a bill from Parkers dodge chrysler in Penticton for $7500. I also asked about the core allowance on the old... Read more

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I have had to bring my 2014 ram hemi 1500 in for service due to electrical problems or recall for electronic problems, seven times in 15 months. For one blown fuse, I was told by the service manager "don't use it, and it won't break ", when I took the truck to a different dealer, he said the exact same thing "don't use it and it won't break ". Now I am told that I need a new wiring harness. I have had vehicles (myself or relative ) that have... Read more

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I own a 2012 Chrysler 200S with 105k miles I have bought a 1995 Jeep Grand Cherokee Limited, 1998 Sebring Lxi, 1999 Sebring Lxi, 2004 Sebring Platinum & a 2012 Chrysler 200S. Talk about loyalty. I need my car fixed at Ray Brandt Chrysler 1660 Westbank Expressway, Harvey, Louisiana 1-504-363-1999. I didn't purchase it there but he's the only dealer in the area that's making good on it. I'm a union worker and I buy American and this is what I get... Read more

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After owning vehicle for 4 months a passenger noticed there was no assist handle in second row of seats. Had only 2,500 miles. Contacted dealer, had to order part, handle received with no screws. Finally, after 3 visits I got handle. But, they were going to charge me! I waited too long to notify them! Well, after being very upset, general manager said he would pay for it! First week of ownership, tailgate would not go up automatically if... Read more

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Chrysler - Review in Service Centers and Repairs category from New York, New York
1 of 4

I was sold a Jeep Wrangler 2016 that was in an accident by Ralph Rodriguez and Jason Martino. They stole my money and lied to me. Sold me a car with an accident but not reported and beyond its value. I have made many attempts to fix this situation and nothing positive has come out of it. Jason Martino has nudged me with his shoulders at the dealership if I would have not moved I would have been on the floor. He is disrespectful towards woman... Read more

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Chrysler does NOT have a customer service. Instead, they outsource their customer-related calls to an Indian third party agency called "Minacs". Agents for that company are instructed to identify themselves as working for Chrysler, though they are not actual Chrysler employees. Agents are told to tell the customers only what the company deems necessary, even if it is something they ought to know (such as the right to speak to a supervisor, or... Read more

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This company has no care in the world about you or your families safety. We have a 2015 ram 3500 bought brand new has spent almost 5 1/2 months at the dealership just to keep being told roll the windows and put the air on recirculation. This truck has a issue that when it Regens the fumes come into the cab and will choke you out. I have spoke to customer care and all they say is its in the manual. So that's what you have to do. My daughter... Read more

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  • From mobile
  • Chrysler
  • May 03
  • #840838

Had an appointment to have recalls corrected. After 8 hours work has not started as of yet. Do not like to be lied to. Truck will be tied up for 2 or 3 days, because I was lied to. Am not happy. Add comment

No complaints about the dealership but Chrysler the company has the absolute worst customer service i've ever dealt with in a company. We had a 2010 Ram 1500 recall in October 2015 took it in and had the work done. The recall promised a $100 prepaid visa gift card. At least 12-14 phone calls by me, 6 or more by our salesman, and 6 months later still no gift card....makes a person think maybe it was a scam to get the consumer to bring the vehicle... Read more

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