1.9
  • Lack of response2 votes
  • Cannot fix car2 votes
  • Poor Quality2 votes
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  • Feb 26
  • Service Centers and Customer Services
  • Bedminster Township, New Jersey
  • 2015 Ram Promaster Repair
  • 2
  • REVIEW RATING 4/5

Purchased a 2015 Ram Promaster brand new had it less then 24 hours and it back at the dealership getting repaired. They have it over a week and still cannot figure out the problem...Chrysler customer care stated they cannot help me...that I have to just wait until it gets fixed. no customer service, they will not admit they sold me a lemon. So here I sit for a week with a new car loan and no... Read more

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  • From mobile
  • Chrysler
  • Feb 24
  • by anonymous
  • #599883

After i bought a chrysler which turned into a lemon and a night mare I had many problems with the car and The deslership refused to fix it or give me another new car. I decided to boycott Chrysler products. Its been 16 years To this day and I have not or will not buy or rent any chrysler products due to there bad salesmenship or integrity, loyalty to its customers. Add comment

  • Feb 19
  • Service Centers and Customer Services
  • Detroit, Michigan
  • 2012 Dodge Grand Caravan
  • 1
  • 1
  • 14
  • REVIEW RATING 4/5

I have owned 4 Chrysler minivans over 25 years. My most recent, a 2012 Grand Caravan, has been plagued with problems from cylinder heads and stow and go seating both needing replacement and smaller problems. Now a fuel pump is broken and needs to be replaced to the tune of $1000. Chrysler appreciated my business for 25 years but customer loyalty is a one way street. Neither the dealership (Ray... Read more

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  • Feb 06
  • Dealers
  • Port Hardy, British Columbia
  • 2013 Dodge Journey
  • 16
  • REVIEW RATING 4/5

We bought a 2013 dodge journey in June of 2013 with 12 km on it. In the year and a half we have owned it, it has been in the shop 3 times to repair water leaking in due to poor workmanship on the sealant. We live 250km from the nearest dealership.... We have put on over 2000km and have spent over $1000 in traveling expenses fixing a problem that our car came out of the factory with. Finally after... Read more

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  • Feb 02
  • Dealers
  • Naples, Florida
  • 2011 Jeep Patriot
  • 9
  • REVIEW RATING 4/5

I have a 2011 Jeep Patriot have had nothing but problems with power windows. Have had fixed several times. Over $300 everytime I have had fixed and once again taking jeep back in 2/3/15 because wondows will not work. Just to have checked out is another $100. You cannot tell me Jeep does not know there is a problem with power windows. It would be nice if Chrysler/Jeep would admit to problem and do... Read more

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  • Jan 24
  • Service Centers and Customer Services
  • Mount Pleasant, Texas
  • Transmission
  • 15
  • REVIEW RATING 3/5

I have a 300m 2002 i learn this week that the tranmission is going out for the three time first I had a mother warranty on it. I have 107765 miles on the car I think chrysler should be respond by a stand by there car. I have brought about 7 cars in my life they have chrlyer. But unless something done I will be filling a law suit to get my money back on this car it no good please respond to... Read more

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  • Jan 05
  • Dealers
  • Calgary, Alberta
  • 2013 Dodge Dart
  • 36
  • REVIEW RATING 4/5

I'm a student and bought a brand new 2013 dodge dart. After about 40,000 km on it I noticed a strange noise so I took it in and turns out it needed a new transmission. The dealership had my car for 3 weeks and I only needed a rental for 12 days which 2 hen I talked to crysler the service agent said was fine and they would reimburse me. I sent the invoices in and only got a check for one so when... Read more

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  • Jan 02
  • Dealers
  • Cookeville, Tennessee
  • 2013 Chrysler 200
  • 21
  • REVIEW RATING 4/5

I took my chrysler 200 convertible with 13000 miles on it to be repaired 4 days ago. I was informed that they would not even have the parts for another4 days from today. The problem being no loaner is available. How do my wife and I go to work. This is the whole reason for buying new cars isn't it. The dealership does not really seem to care. These folks at cumberland chrysler in cookeville tn... Read more

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  • From mobile
  • Chrysler
  • Dec 27, 2014
  • by anonymous
  • #575284

Chrysler is going to replace my brakes with non Chrysler brakes. How sad. Why don't they sell their cars with those brakes Add comment

  • Dec 23, 2014
  • Service Centers and Customer Services
  • Cerritos, California
  • Headlight Replacement
  • 26
  • REVIEW RATING 4/5

Last December, my headlight went out and I took it to the service department in Cerritos. Your highly qualified servic guy told me the entire unit needed to be replaced for over $2000.00. Having confidence in his word and being a teacher who works late hours getting home way after dark, I consented for them to repair it. I charged it too my credit card which I am still paying on a year later. ... Read more

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