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1.7 Based on 198 reviews
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  • Customers like
    • Car before all recalls 4
    • Earlier reliable jeep 3
    • I liked the cars and service until now 2
  • Customers don't like
    • Corporate customer service 12
    • Customer service 10
    • Warranty 9

Bad Electronic System. Each time you take your car in it will be some other part you will need to replace , Every module controls a part my problem was alternator {2} in seven months . Replaced battery because of electrical problems. Solution KILL SWITCH disconnects surges to battery when car is off. Saves parts connected too electrical systems. You just have to remember to turn it off and on. Car will not start until you turn the kill switch to... Read more

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I was driving to work the other morning and had a message come up on the dash "Park Sense" then "Check Transmission" while at the same time I had lost all power. My MPH began to decrease expeditiously with several vehicles behind me. There was no shoulder I could pull off the road onto. I had to continue on until finally there was a spot I could pull off. By that time my speed had gone from 60 miles to 20 miles an hour. Luckily, I was not on a... Read more

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  • From mobile
  • Jun 15
  • #865899

Having the same issues. Took it to the dealer and they stated it just need an update. Did that and still have thw same issues.

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  • From mobile
  • Jun 14
  • #865357

I have been calling for the last month. (started the end of April) Have talk to someone once and told someone would call me back. And then promise to be called back on June 13 and was not. Can not never get anyone that can talk to you about what's going on. I have left at least 5 messages for my claims rep and still haven't talk to them.

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I purchased a 2014 Jeep Cherokee Latitude from the Secret City dealership in Oak Ridge, TN in December of 2014. When purchasing the vehicle, I did purchase an extended warranty. Within a month of the purchase, I cancelled the extended warranty and requested a refund. I talked to Rebecca at the dealership and was told the refund was send to my original bank, but was then not sent to my current bank. I have had a very difficult time getting a copy... Read more

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I had my 2006 300c AWD dropped off on 5/2/2016. They still have not begun working on it! They refused to give me a loaner, so I have been without transportation for almost 6 weeks. To make matters worse, when I call they hang-up on me. Please, FIX MY CAR! BETTER YET, GIVE ME A LOANER until its FIXED! MY NAME IS RAPHAEL CLAYTOR AND I DO NOT UNDERSTAND THE DELAYS IN REPAIRING MY CAR! I requested a timing chain kit replacement, replace water pump,... Read more

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We recently purchased a 2016 Chrysler 300 Limited from Lee Auto in Fort Walton Beach, Florida. We live in Foley, Alabama but made the trip to Florida because they had the car we wanted. We’ve had the car now for about 6 weeks and just loved it, until it happened. June 4th 2016 While on the Uconnect website to purchase WiFi package for an upcoming trip, I noticed that my car required an update to the Uconnect system and was directed to a website... Read more

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I'm having this problem on a 2015 jeep patriot manufactured Oct 2014. the air conditioner condensation runs into the front passenger side of the jeep instead of out under the jeep like it suppose to. Chrysler needs to put a recall out on these jeeps like they did the 2015 jeep cherokee. until they do I'll have to pay to get this problem fixed and that's not right. I called chrysler and complained about this and the lady said that she never had... Read more

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  • From mobile
  • Jun 08
  • #862090

Have had this truck to dealer several times one for injectors,3 tomes for recalls,once for recal on radio soft ware update and now radio goes out 6 months after this warranty work board bad in radio $475.00 not very pleased with dodge alot of reviews with people with radio problems.

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Case #29297936 vin: 1C4RJFCM7FC796744 JEEP GRAND CHEROKEE OVERLAND 4X4 SPORT UTILITY 4 DR (DIESEL) HI MY NAME IS JOSE RODRIGUEZ. I.m to disappointed with the service you have given me. More than 21 days ago, I left my car in service with many mechanical problems and transmition too, for me is an aberratión, that a new car of 2015 in a shot time have a problems, it is somenthing that has never happened to me with another cars. Today June 2nd I... Read more

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