Dallas, Texas
0 comments
100% full Not resolved

My Chrysler 300 Hemi, 2006 engine blew without warning in August, 2015. The car had 112,000 miles on it. In July I took the car to a local dealer, Dallas Dodge, Chrysler, Jeep with the check engine light on. After 3 days in the shop, it was returned with, cannot find a problem. Three hours after I picked the car up the check engine light can back on. I notified the service writer with an image, and he never responded. The engine light went off the following day. A month later I had driven the car about 200 miles and stopped at the grocery store before returning home. When I came out (15 mins.) to start the car it would not start. I called AAA for assistance, had it towed to a local garage, after inspection I was informed that there was no water in the car. The engine had run HOT and no warning indicators had come on. I then had the car towed back to Dallas Dodge, Chrysler, Jeep in Dallas. They informed me that the engine block was blown and I would need a long block, cost $8,900.

I asked why this didn't show up when it was in the shop in July, with check engine light on. They had no response. I filed a complaint through Chrysler customer service and asked for repair assistance. Chrysler offered no assistance on the repair since car is out of warranty.

I filed a BBB complaint against the dealership and found they had many complaints and a low BBB rating. I then contacted a lawyer for assistance. The lawyer issued a demand letter in Sept. to the dealership and they have yet to respond.

I am now trying to sale the car. I will never own/purchase another Chrysler product!

Review about: 2006 Chrysler 300C.

I liked: I liked the cars and service until now.

I didn't like: Service accountability.

Review #736423 is a subjective opinion of a user.

1.0
Product or Service Quality
Customer service
PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss Bad quality / $8900
Preferred solution Let the company propose a solution

Had an Experience with Chrysler?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"I bought a brand new Jeep Patriot in 2010. Every time it rains the sunroof leaks like a sieve. Dealer repairs it but what good is that when the interior..." Read more
"Bought my 2011 Chrysler 300 in December 2011. Have been in Dealership Service 10 times for a "collection" of issues...The Dealership I use is NOT who I am complaining..." Read more
"Last Thursday, my 2005 Dodge Ram locked down while driving a block from my house. It dropped the driveshaft and rear wheels locked. I found that there was..." Read more
"I purchased a Jeep trailhawk on June 17th from Patterson Jeep in Kilgore, Texas. It was a dealer trade. This was the worst car buying experience I have ever had!..." Read more
"I ordered two identical items (coffee mug with cat photo), and received one chipped cup. I emailed them and got back a link to a URL where a claim could..." Read more
"Chantelle owes in excess of $30000 for back child support and is wanted by the Texas Attorney General's Office. There is warrant for her arrest. Her aliases include; Alley Kaitschuck,..." Read more
"We bought a brand new refrigerator from Sears July 2016. This is March 23, 2017 and it still does not work. The have sent out service techs 9 separate times...." Read more
"Buyer beware. Great customer service, anything to get you in a vehicle. However they know nothing about their vehicles like a normal used car dealer. We were showed the damage..." Read more