Chrysler Car Part Replacement Reviews

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4 Modules burned out because the Fuse box didn't work. The Chrysler people said the modules were back ordered from CHINA. Twice they did send a module but each time it was a used module that was set for a different car. Unuseable just like my Durango. In the mean time I had to get another car. Then once they managed to get the part right it cost my $4000. I'm trying to get them to cover at least part of the cost but I can't even talk to...
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I didn't like
  • Customer service does not communicate
#932090
I have a Chrysler 300 which needed to have the air bag replaced on a recall. I made an appointment with the local dealer, Gresham Dodge. The appointment was for 9:00 am. I was 15 min early and was told it takes 2 hours to complete the job. It would have been nice if the service person I made the appointment with would have mentioned that face, but he did not. At 11:30 am I asked the service people is my car done yet? The first person I asked...
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I didn't like
  • Customer service
  • Customer service at dealership
#832745