Chrysler Phone Numbers and Emails

Toll-Free Number:

  • (800) 247-9753
Send Message

Customer Service:

  • (800) 992-1997

Jobs/ Career:

  • (866) 428-9904
  • +1 519 973 2748

Legal:

  • (866) 221-6871
    Privacy Inquiries

Chrysler Emails:

Jobs/ Career
Legal
Copyright Infringement Inquiries, Privacy Inquiries
customercarecsi@chrysler.com
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Chrysler Customer Service?

Most Popular Number:

(800) 247-9753
Total calls: 1 556 Issues resolved: 43 Last call: Mar 18, 2024

What Is the Chrysler Customer Service Phone Number?

Chrysler customer service phone number is 800 247 9753. Clients call specialists to get more information about rendering services, registration on the platform, technical problems, or other issues. U.S. customers with questions or concerns may call 800 853 1403. For Canadians, the service is accessible at 800 387 9983 and 800 465 2001. For those who received the stop-drive advisory note, it is advisable to dial 833-585-0144.

What Are the Chrysler Business Hours?

The business hours of the Chrysler customer service are Monday through Friday from 7 a.m. to 11 p.m. and Saturday from 9 a.m. to 5 p.m. ET. The working schedule impacts calls but does not limit the possibility of online chat with customer care representatives. It is available 24/7. To start the chat, open the website and press the blue icon on the right side. Indicate your name and contact details, describe the problem, and wait for the response.

What Is the Chrysler Corporate Office Address?

Chrysler address is FCA US LLC, PO Box 21-8004 1000 Chrysler Drive Auburn Hills, Michigan 48321-8004, United States. It can be used for reaching the support team with letters. To find the office in your location, use the Find a Dealer button, which is at the right top of the screen.

How Do I Contact the Chrysler Customer Care via Email?

To contact the support team using the Chrysler email, open the site of the company. At the bottom of the page next to the searching field, you will see the icon Contact Us. Press it, then click on email and you will be redirected to the page for sending a message. Fill in all required fields to submit the email.

PissedConsumer Club

Contact Information

Chrysler Website:

Chrysler Help Center:

Corporate Office Address:

FCA US LLC
PO Box 21-8004 1000 Chrysler Drive
Auburn Hills, Michigan 48321-8004
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7 a.m. - 11 p.m.

Saturday: 9 a.m. - 5 p.m.


More contact details

Chrysler Customer Service Reviews

1.5 / 5
Poor
Guest-5658097
ABS is not working and can not be fixed it has been a 1 1/2 years

Did not help got the same answer as the dealer can not get the part
It has been a 1 1/2 years since my ABS system has been working.

Read full review
Kevin B Cmn
No call back

I have been calling Chrysler Corp since last Tuesday trying to speak with supervisor. Every time I call I am told I will receive a call back with in 24 hours.

A week later and 4 phone call with the same promise I have yet to get a call back.

I have never dealt with such poor customer service. I would have already been fired from my job if I lied to customers the way I have been lied to.

Read full review
Karen M Cwl
Interior problem
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Representative barely talked or answered my questions. Thought we lost connection but he was there.

Was not helpful with information or barely even answering my repeated questions.

Awful communication skills with lack of knowledge of his job to be in customer service. Hope it was recorded so you can hear for yourself.

Read full review
George E T
See what is covered in the emissions warranty
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

It would be nice to be able to talk to someone that can speak English alot better than the person I talked to. And did not answer my question at all .

I have own chrysler vehicle for 50 years and my dad was a Dodge mechanic for over 45 years and the way chrysler has become in customer service and all the back order parts is terrible.

I can't believe how low chrysler has gotten. Don't get me wrong I love my truck but I hope that getting parts will easier and customer service will be alot better like it used to be and what happened to chrysler consumer and is it is the USA or some foreign country like the person I talked to with customer service.

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How Good is Chrysler's Customer Service?

Garnetta Xyz
Garnetta Xyz
Feels Disappointed | Mar 08, 2024

If Chrysler creates a problem they need to own it and fix it

Read full quote
Axell Fnk
Axell Fnk
Feels Satisfied | Feb 29, 2024

My 2011 Jeep Wrangle just turned 400000 miles I love this vehicle. Just wanted to pass along this info… keep up the good work Respectfully Mark Moon

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Bailei Zqg
Bailei Zqg
Feels Disappointed | Feb 27, 2024

I have a 2023 challenger and I have rusted parts in my car it only has 789 miles I look at same challenger at the dealership was the same I have a 2017 Ram pick up no problem

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Meshelle Rqg
Meshelle Rqg
Feels Disappointed | Feb 13, 2024

Must call frequently to reach a representative.

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Kailin Cwu
Kailin Cwu
Feels Disappointed | Feb 08, 2024

Not what I was expecting

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Jayland Ydu
Jayland Ydu
Feels Satisfied | Feb 04, 2024

After five weeks they got the dealership to move my truck I assume there working on it

Read full quote

Summary of Chrysler Customer Service Calls

2K TOTAL
CALLS
05:02 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Chrysler?

Product/ Service Question:

  • “Would like to get a print out of all the accessories on my new used car”
  • “Warranty item”
  • “Body work”

Request for Information Question:

  • “Calling about my cars for 300.”
  • “Technical power train question Jeep 4xe”
  • “Question about recall on 2003 PT Cruiser”

Staff Question:

  • “Unacceptable service at dealership”
  • “Service issue”
  • “Complain about service on a 2023 Jeep grand Cherokee”

Payments and Charges Question:

  • “Payments”
  • “Rental Car reimbursement”
  • “Payment”

Return/ Replace Question:

  • “Dealership wont replace my recalled parts”
  • “Just had an engine replacement and truck is worst then original and arrogant stafff”
  • “My HEV heater has to be replaced. I am trying to get a better idea of when the part will get to my dealer.”

Employment Question:

  • “10 day payoff amountI'm”
  • “I am a retired from Chrysler and like dates for employment”
  • “I want my job back”

Shipping and Delivery Question:

  • “I am a Dodge owner. Have been for over 31 yrs. And my father before me. I get the best warranty you can buy when I purchase one. I have my trucks serviced by ASE certified mechanics. NOW I SM WANTING TO GET MY SERVICE WARRANTIES DONE BY THEM.”
  • “Find where a car was shipped”
  • “Tracking down benefits of a deceased employee”

Refund Question:

  • “Refund”
  • “Refund on tow nor received”
  • “I had a 1984 cryler lebaron station wagon that went back to altonized federal credit union.i had got it from roberts ford at the time and found out it was a kemon.which really upset me.so i feel i should get money back on it.please give me a call”

Account Question:

  • “Balance.”
  • “Balance”
  • “Locked account”

Activation/ Cancellation Question:

  • “Cancel the SIM card”

Cards Question:

  • “Gift card”

Website/ Application Question:

  • “Application”

Other Question:

  • “New car issues”
  • “Complaints about swelling in the doors”
  • “2024 Chrysler's Pacifica limited $1,000 cash bonus”

About

Related Companies

Stellantis, Jeep, Dodge, Chrysler Capital, Chrysler Financial

Summary

Chrysler LLC is an American automobile manufacturer. The company has been on the market since 1925. From 1914, the company has produced cars under the Dodge name. From 1998 to 2007, Chrysler and its subsidiaries were part of the German based DaimlerChrysler. In May, 2007 DaimlerChrysler AG sold 80.1% of Chrysler Group to Cerberus Capital Management, L.P., the American private equity firm. At the present time, the corporate office of the company is based in Auburn Hills, Michigan. Chrysler manufactures automobiles, light trucks and vans. The divisions of the company include Chrysler, Dodge, ENVI, Jeep, Mopar, Chrysler Financial. Currently, the company operates its Chrysler Canada, Chrysler Australia, GEM subsidiaries.

Chrysler reviews and complaints

Chrysler is ranked 90 out of 599 in Auto category

Area Served

USA, Other, Canada

Payment Methods

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