Chrysler Phone Numbers and Emails

Toll-Free Number:

  • (800) 247-9753

Customer Service:

  • (800) 992-1997

Jobs/ Career:

  • (866) 428-9904
  • +1 519 973 2748

Legal:

  • (866) 221-6871
    Privacy Inquiries

Chrysler Emails:

Jobs/ Career
Legal
Copyright Infringement Inquiries, Privacy Inquiries
customercarecsi@chrysler.com
More phone numbers and emails Less phone numbers and emails

Chrysler Contact Information

Chrysler Website:

Chrysler Help Center:

Corporate Office Address:

FCA US LLC
PO Box 21-8004 1000 Chrysler Drive
Auburn Hills, Michigan 48321-8004
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7 a.m. - 11 p.m.

Saturday: 9 a.m. - 5 p.m.


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Customer Service Rating and Reviews

1.5 / 5
Bad
Pissedconsumer3650078
I would like to know the percentage of tinting of my car windows of a 2019 Chrysler Pacifica
5.0

I feel frustrated that when I looked online for a customer service number to ask Chrysler a basic question, I mistakenly used your website and the number you provided. This makes it look as if I ...

Diane V Hvp
Potential serious safety problem with 2019 Dodge Durango Pursuit

Chrysler Customer Care
PO Box 21-8004
Auburn Hills, MI 48321-****
June 3, 2022
Dear Customer Care,
I own a 2019 Chrysler Dodge Durango Pursuit. I purchased it used last year f...

Summary of Chrysler Customer Service Calls

1.2K TOTAL
CALLS
05:05 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Chrysler Customer Service?

Request for Information Question:

Staff Question:

  • “2021 Ram 1500 eco Lampe dealer not getting back to me service dept”
  • “Oil service transfer”
  • “Poor customer service at the dealership”

Product/ Service Question:

  • “Delaminating Uconnect”
  • “I am looking. For. Work”
  • “Truck stop working there tell me it will take weeks to get the parts the truck cost $80,000”

Payments and Charges Question:

  • “Payment”
  • “Rebate question”
  • “I own a Pacifica hybrid with 35 miles per charge advertised. I have never gotten more than 29. How can we fix this?”

Return/ Replace Question:

  • “Oil cooler needs to be replaced again”
  • “Door panel replacements”
  • “Not happy with replacement vehicle”

Employment Question:

  • “Final payoff”
  • “Jobs”
  • “Payrolls”

Shipping and Delivery Question:

  • “I never received my title when I switched from a lease to financing.”
  • “To get the vin number to track production on my ordered jeep”
  • “I can't get the messages because they cut off. It won't tell me how much I owe”

Account Question:

  • “Balance.”
  • “Balance”
  • “Locked account”

Refund Question:

  • “Refund on tow nor received”
  • “Refund”
  • “Refund money since June”

Other Question:

  • “Buyout of lease”
  • “2013 jeep pentastar warranty”
  • “I've been waiting for a key fob for over a year”

About

Chrysler Terms of Service
These Terms include FCA www.chrysler.coms Privacy Statement, which is incorporated by reference into these Terms. When The User of company services access the Services through software or mobile applications, these Terms also incorporate the End User License Agreement (EULA) provided with such software or application. Any applicable EULA will supersede these Terms in the event of a conflict. These Terms also incorporate any additional specific terms and conditions applicable to particular goods and services The User of company services access or purchase through the Services. Website have included several annotations in boxes to help explain or identify key sections. These annotations are for convenience only and have no legal or contractual effect. The Company may revise these Terms at any time by posting an updated version to this web page. The User should visit this page periodically to review the most current Terms, because The User of Website are bound by them.
To read more: https://www.chrysler.com/crossbrand_us/terms-of-use
Chrysler Privacy Policy
Welcome to FCA The Company LLC ("FCA Chrysler). At FCA www.chrysler.com Website believe it is important to protect the privacy of Chrysler's' customers and guests and to be transparent with Company's practices. Website know that The Customer care about how The Client's personal information is collected, used, and shared and www.chrysler.com want to help The Client make knowledgeable choices about the information The User of company services provide to Chrysler This Privacy Statement ("Privacy Statement") explains and summarizes how FCA The Company collects, uses, and protects The Customer's information, including the personal information that The Client may provide to Chrysler or that www.chrysler.com may collect from The User as The User of company services interact with Website The Company will update this Privacy Statement from time to time, so please check back with www.chrysler.com periodically. This Privacy Statement applies when FCA The Company collects data from customers and guests, including through FCA Chrysler controlled websites or applications, and FCA Website controlled applications accessed and/or used on a mobile, handheld or other wirelessly connected device (a "Website" or "Application").
To read more: https://www.chrysler.com/crossbrand_us/privacy
Top Chrysler Services

Customer Care, Part Replacement, Claim

Top Chrysler Products

Car, Roadside Assistance, 2015 200 Car

Chrysler Pros and Cons

Pros: I liked the cars and service until now, Looks of the car, Car before all recalls, I bought 5 vechiles, Car before all the recalls

Cons: Customer service, Service, Customer service at dealership, Cannot fix car, Warranty

Related Companies

Stellantis, Jeep, Dodge, Chrysler Capital, Chrysler Financial

Summary

Chrysler LLC is an American automobile manufacturer. The company has been on the market since 1925. From 1914, the company has produced cars under the Dodge name. From 1998 to 2007, Chrysler and its subsidiaries were part of the German based DaimlerChrysler. In May, 2007 DaimlerChrysler AG sold 80.1% of Chrysler Group to Cerberus Capital Management, L.P., the American private equity firm. At the present time, the corporate office of the company is based in Auburn Hills, Michigan. Chrysler manufactures automobiles, light trucks and vans. The divisions of the company include Chrysler, Dodge, ENVI, Jeep, Mopar, Chrysler Financial. Currently, the company operates its Chrysler Canada, Chrysler Australia, GEM subsidiaries.

Chrysler reviews and complaints

Chrysler is ranked 69 out of 430 in Auto category

Area Served

USA, Other, Canada

Payment Methods

VISAMasterCard

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