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1.3

I bought a Jeep Grand Cherokee 2014. A month ago suddendly my headlight bulbs died.

I went to Kendall Dealer in miami, FL, with appointment at 8 AM. 6 hours later waiting they had not done anything. No respect to customer at all. I finally got my car at the end of the day.

They replaced the lights but when the night came they do not illuminate more than 10 feet away. Bad service, bad installation.

The access to the headlight bulbs is almost impossible, same for most of the parts, so repairing the headlights implies disassembling a lot of parts just to reach the area, thing they never meant to do even when they made lost a full day waiting for them. Of course, whoever the mechanics was did not do the job and left the new bulbs improperly installed.

They do not care placing drivers and their families lives under risks.

I am still struggling trying to get my headlights fixed, which seems impossible due to the horrible internal design of the different parts. this was my first jeep (chrysler) car and for sure last one.

still driving only on spot lights at nights......

Reason of review: Bad quality.

Monetary Loss: $750.

Chrysler Cons: Lack of customer appreciation.

Location: 13355 Sw 137Th Ave, Miami, FL 33186

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