Palm Springs, California

Purchased a brand new 2012 Jeep Wrangler Unlimited Rubicon Color is black, Grey primer is showing in 21 places.Current Milage is 30.

Dealership and paint shops state vehicle should be replaced and should have never passed inspection. Chrysler warranty administration manager wants it fixed, No one would want their brand new vehicle taken apart and patch painted in 21 places 16 different areas front to back.

Dealership will not even take in trade as they can not sell to anyone like it is, But sold it to me!


Review about: Jeep Wrangler.

Review #292486 is a subjective opinion of a user.

Not specified
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Chrysler?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
Seattle, Washington, United States #704855
This continues - bought 2013 Sahara 2 weeks ago - at night. noticed primer around ALL hinges next day in the sun. When brought to dealer the GM parked 2 other Saharas next to mine, all had the same issue. His comment,"it's just how they come". REALLY!? When I told him this was unexceptable, he said he would contact Warranty rep - waiting for work
So the dealership is giving you issues and you're blaming chrysler? Have you contacted them yet about it?

More to the point, why did you NOT notice these primer areas before buying the vehicle? They seem obvious enough in the photos, they'd be bright as the sun on the dealership lot.

The primer under the hinges is well documented for the JK generation Wrangler. Jeep assembles the bodies to a point before spraying them. However, the tailgate and windshield frame areas are unusual.
to John #753970
*** you you *** piece of *** ***
dan carter
i bought a 2010 wrangler new and have the same issues with the paint. i did complain directly to jeep but never heard anything back from them. primer is visible in several areas (body seams, behind door hinges just to name a few places )especially in direct sunlight. i thought they would have this problem fixed by now by now. hope you get your situation resolved.
Sorry to hear. I live in Toledo where the Jeeps are made. Name some names...I'll take care of them for ya! (winks)

You May Also Like

"Last Thursday, my 2005 Dodge Ram locked down while driving a block from my house. It dropped the driveshaft and rear wheels locked. I found that there was..." Read more
"I needed a nyc inspection sticker for my 2010 Chrysler T & C, expired 7/31/2016. Upon my visit 8/1/16, I was greeted on the street near the driveway entrance by..." Read more
"My Chrysler 300 Hemi, 2006 engine blew without warning in August, 2015. The car had 112,000 miles on it. In July I took the car to a local..." Read more
"Justice for Karen! PLEASE FRIENDS SHARE ! Here are the Facts: Chrysler Corp. will not stand up for their Vehicles! I have a 2008 Chrysler T&C purchased on May 18, 2008 In..." Read more
"Chantelle Kaitschuck is wanted by the Texas Attorney General and has a warrant out for her arrest. Anyone who knows of here whereabout should contact the Texas Attorney Generals Office..." Read more
"I went into the store on March 12, 2017 and purchased a ottoman and after they took my cash money for the purchase and waited two weeks , today 3/23/2017..." Read more
"See image for a screen shot of the summary of my complaint process. I have a 1-year-old space heater that makes so much noise it is unusable. It seems to..." Read more
"After four years with Vivant, tried to switch my service and was told my 3 year contract had been auto renewed and i was billed $1275 for canceling my service...." Read more