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Chrysler - Bogus Sale
Chrysler - Bogus Sale
Chrysler - Bogus Sale
Chrysler - Bogus Sale
Chrysler - Bogus Sale
Chrysler - Bogus Sale
Greetings. Hope everyone is good health. I need your help. In January 2019, I bought an Alfa Romeo Giulia QV from the local Alfa Romeo Dealership in Puerto Rico (Taif Motors D/B/A Fiat de San Juan, Auto Grupo). The unit VIN is {{Redacted}}; millage at that moment was...
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2 comments
#1885621

Did you inspect the car before purchase? Did you arrange for an independent technical inspection at the dealer lot?

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ID
#1944077 Review #1944077 is a subjective opinion of poster.
Location
Trujillo Alto, Puerto Rico

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Quality of Jeep Grand Cherokee

First off I paid almost 48 thousand dollars for my Overland. No sooner than I paid it off the engine light comes on and warranty is up. I've had it to the shop four times and they can't get it figured out plus due to it having a Mercedes transmission nobody wants to work on it besides this one shop. Not even a transmission shop. It has spots where it's dusting, and the fake wood trim came off passenger side dash. It had to have a new panoramic sunroof out the gate, it's had multiple recalls, some of which I'm told aren't issues due to the recall when they clearly are, and I'm told too bad.

User's recommendation: Get extended warranty or don't buy!

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ID
#2726351 Review #2726351 is a subjective opinion of poster.
Location
Springfield, Illinois
Product
2013 Jeep Grand Cherokee Car
Pros
  • Look nice
Cons
  • Quality sucks
Preferred solution
Let the company propose a solution

Dealership complaint

Southern Chrysler Dodge Jeep in Fordice Arkansas had a 2003 Ford F150 for $4500 an I paid cash for it an drove it home an registered it in January an then in June they call me tell me they missed up the paperwork an so ok.but then they do a new bill of sale but it's falsified I paid $4500 for my truck so I go ahead an do the paperwork only to find out the bait an switched me it's not a 2003 it's a 2002 an none of the paperwork is right an i can't drive my truck because of their paperwork an IV tryed an tryed to work this out but they want me to just go away apanntalking to them.iv done nnotothing n
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ID
#2712121 Review #2712121 is a subjective opinion of poster.
Location
Winona, Mississippi
New Reviewer

Question regarding dealership

Would prefer to speak directly with Chrysler rep Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxcccccccxxxcccccccc
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ID
#2701407 Review #2701407 is a subjective opinion of poster.
Location
Corinth, Texas
Loss
$500
Preferred solution
Deposit to hold vehicle for my review returned
Chrysler - The dealership took my money was were not helpful at all
Chrysler - The dealership took my money was were not helpful at all
Chrysler - The dealership took my money was were not helpful at all
Dear, Chrysler I went to your dealership because the engine light was on, so they change the A/C and heater, Engine oil filter, and they replaced the oil and I paid for those fixes, but the engine light was still on so when I brought it back they changed the PVC seal...
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ID
#2700610 Review #2700610 is a subjective opinion of poster.
Location
Riyadh, Riyadh Province

3rd try at painting my Jeep’s hood

Chrysler - 3rd try at painting my Jeep’s hood
Jeep has painted my hood 2 times . Now they need to paint it for the 3rd time . It keeps chipping off . Now they want me to pay half the cost of the repair . It will be the third paint job for hood in 5 years . I dont think it is fare that I pay anything. Thanks , Rocco
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ID
#2699240 Review #2699240 is a subjective opinion of poster.
Location
Spring Valley, New York

Leaking window

There is a flaw in the rear window light casing. Im told even though its been going on for awhile, since it has 37k it is no longer under warranty. However, what does this mean for the manufacturing?
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ID
#2698447 Review #2698447 is a subjective opinion of poster.
Location
Fort Worth, Texas

Rental car while warranty repairs are done in body shop

I am dealing with Carolina Chrysler/Jeep in Elizabeth City NC. They are and have been wonderful in expediting my 2017 Jeep's hood repair/replacement due to a warranty issue on it's defective hood and refinish. It has been approved and going to body shop 8-16. I will need a rental car while in for repairs.I am told by their body shop that it could be there for up to 2 weeks. Please help me on this issue. I am in the process of replacing my other vehicle, ( a 2009 Mercury), and really would like another Chrysler product as I traded in a 2018 Buick that we were not happy with for this Jeep we always wanted.The vehicle's case number is by it's vinn.#1C4RJFAGOHC730178.

User's recommendation: Nothing to date back from Chrysler. No e-mail, no phone call, no mail correspondence. Not impressed!

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ID
#2692743 Review #2692743 is a subjective opinion of poster.
Location
Middlebrook, Virginia

Dealership complaint

Chrysler was no help at all..I baught a 2003 ford f150 from a Chrysler dealer that had lt on the internet so I paid $4500 for it cash an drove it home got tags on it an been driving it for 5 months an they call me an telle they gave me the wrong paperwork an Vin didn't match the truck I baught an want me to redo the paperwork.ok so then I find out that it's a 2002 an not a 2003 an then to cover there ssses they lie on the new paperwork an say I traded in a truck to get the truck I have an that's a lie an when I went to register the new paperwork it's a lie an can't register it.i paid $4500 for a 2003 not a 2002 I paod
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ID
#2680963 Review #2680963 is a subjective opinion of poster.
Location
Mountain Home, Arkansas
New Reviewer

A problem with a Chrysler Jeep dealership

Inside job of stealing personal items out of my trade-in Jeep! While preparing my new Jeep they parked in their fenced, gated and monitored lot I had over $10,000.00 of person items stolen from my old Jeep while in their lot and they have yet to respond to my requests for reimbursement or dealing with the local police department.
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ID
#2677310 Review #2677310 is a subjective opinion of poster.
Loss
$11
Preferred solution
Full refund

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New Reviewer

They suck

My 2013 Jeep Cherokee Laredo has a recall I drop my vehicle off at 2:30 in the morning I had an appointment at 8:20 AM. I took my vehicle to the Chrysler dealer in Lakewood New Jersey Pine belt Chrysler DodgeIll end up going there to see if my vehicle is ready I got there at 4 oclock I was told my vehicle was not ready and that my 820 appointment was just at 8:20 appointment which doesnt make any sense my bvehicle was not repaired My vehicle was there for eight hours this is unacceptable I did not receive a call or any option of a loaner car till my vehicle got fixed the problem store is there with my vehicle
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ID
#2667699 Review #2667699 is a subjective opinion of poster.
Preferred solution
My vehicle repaired I am a USMC veteran that was the Worst customer service I ever had my contact was
New Reviewer

Repairs

Purchased vehicle from Lester Glenn Toms river Repairs were quoted of parts I didnt Need And over priced repairs more than double of estimated price Never will deal with Lester Glenn Chrysler again Or buy one after this experience
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ID
#2655529 Review #2655529 is a subjective opinion of poster.
Location
Toms River, New Jersey
Pros
  • Service
Loss
$350
Preferred solution
Like my review to be heard

Need a truck ,mine is in the shop till mid august waiting for a transmission ,under warranty

I took my ram 2500 in for a transmission problem over three weeks ago ,they cant find a transmission.under my warranty Im supposed to get a rental car .no truck no car Im pissed .was supposed to take my boat up north for the 4th of July but had to cancel my trip .my kids and girlfriend are pissed off too .I have called fca like 15 times oh there is nothing we can do .finaly she said they might be able to reimburse me $35.00 a day .a rental truck is 67.00 a day .I have been off work for a month with a back surgery and money is tight .Im self employed and need a truck to work. Thanks fc
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ID
#2651901 Review #2651901 is a subjective opinion of poster.
Location
Utica, Michigan

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New Reviewer

UConnect Issue

I have a 2019 Ram 1500 and the UConnect screen as well as the cluster screen is messing up. When the screen is on and switches to a different screen there is a ghost image from the previous screen for approximately 1-2 minutes before it fades away. For example, when the radio is on and I go into reverse, the backup camera comes on but I can still see the radio screen in the background, causing a safety issue when in reverse. I have called several times with this issue and it has not been resolved. I am told I am out of luck. Please fix! The dealership said they think I need a new screen, however with the cluster doing the same thing I doubt a new screen will fix the issue.
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ID
#2638604 Review #2638604 is a subjective opinion of poster.
Preferred solution
A new UConnect for my 2019 Ram 1500

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New Reviewer

2006 dodge Dakota v8 magnum stalls

Will stall at times when showing down. Checked every website and took to dealership no solution. What cause this issue so I can get it repaired? Kind of a safety issue but seen no recall on the truck.

User's recommendation: No, second time I had to deal with Chrysler and both times little to no response. I'm through buying their *** products and poor customer service.

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ID
#2588977 Review #2588977 is a subjective opinion of poster.
Location
Sarasota, Florida
Cons
  • Quality and service of the jeep
Loss
$650
Preferred solution
Let the company propose a solution

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New Reviewer
I made an appointment to take my 2013 Ram 3500 to my local dealer, Woolwine Chrysler, Jeep Ram, for service regarding a coolant leak on May 17, 2021. They said I could not get my truck back because it was determined that I had a cracked weld on the truck frame which...
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ID
#2584195 Review #2584195 is a subjective opinion of poster.
Pros
  • Great ram trucks
Cons
  • Customer service or the car
Loss
$21
Preferred solution
Let the company propose a solution

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