Latest review first
Chrysler - URGENT Safety problem-renegade
4 wheel drive disengaged afterservice engine light on
Chrysler - We went to Putnam ct Jeep and ram dodge
We got totally ripped off payed for a 55 thousand mile motor which was the wrong motor they put in the replacement has 1 hundred thousand asked them to check the motor multiple times after the check engine light came on instead they just kept replacing things we really didn’t need .! Spent almost 7 grand and it ain’t even a new motor
Chrysler - 2017 pacifica dead battery often.
Dec 25 car battery dead again. Called road side servuve for help . Someone came with girl friend in a small car. Wanted to charge me $40. I refused to pay. After he left my key (fob) was missing.
I didn't like
- Customer service does not communicate
- Deceptive business practice
- Roadside service
On Dec.31, 2018 I too my car to MILTON RUBEN CHRYSLER SERVICE DEPARTMENT at 8am in the morning. Took day off from work to do so. Came in on a recall appointment which I was told would take approx. 12hrs for diagnostic. I also explained to them I wanted the o look at...Read more
Chrysler - The worst of the worst !
My brand new Jeep died (battery issues) in the middle of a busy Los Angeles intersection during busy Christmas season. I called Chrysler’s roadside assistance and told them that I was blocking the whole intersection, and that people were angry and spitting on me. After an hour of waiting I got a call from a manager who told me that “[my] case has now reached [her] desk. I told her to stuff it and called AAA. They sent me a flatbed within 20 minutes. Last week I called to speak with a manager at Chrysler roadside assistance to inform them about the delay and my issue. After being switched five times around and waiting 20 minutes on the phone someone took down my name and number with the promise that a high-level manager will call me back. As I expected, nobody did.
Chrysler in La Mesa, California - 2013 ram 2500 6.7 diesel will not pass smog
My 2013 Ram 6.7 will not pass smog. I have 4 monitors that show not ready and will not clear. I am now going on 6 months pass due on my tags and can no longer get any extensions. The dealer can not help me just keeps telling me it can take thousands of miles to clear the monitors. I can no longer drive the truck or park it on the street with out a tag.
Paid $321.00 to have a thermostat replaced out of warranty at 58,000 miles after Chrysler had already replaced the thermostat under warranty at a few thousand miles after buying my car New with 097 miles. I’ve never heard of having to replace a thermostat twice in...Read more
Chrysler - Trans
looking for a ram 5500 service center near west branch mi
Chrysler in Fort Thomas, Kentucky - Not honoring warranty. Horrible service
After several years of Jeff Wyler service doing everything on our van they failed to honor the lifetime warranty. Chrysler customer care stated the warranty was up to the Dealer. However Jeff Wyler Chrysler failed to honor the lifetime warranty, The service advisor was unaware that Chrysler had a lifetime warranty at first. This was the first alert that there would be a problem with the transmission. My complaint is with the lack of service from the JEFF WYLER dealership and from Chrysler for not making JEFF WYLER honor the warranty.
Fort Thomas, Kentucky
I didn't like
Isabel had multiple issues with the drivers side door. The fix is temporary then it occurs again. I have been to the dealership 4 times about the latch, door off center. Now there is a pice on the back of the steering column that’s loose and when they tried to fix the...Read more
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